PAPF - Managing Incorrect Submissions

Rank One Pro · Last updated July 15, 2026

1 Navigate to the Incoming Transfer Dashboard

Log into Rank One as a school administrator or designated eligibility personnel. Navigate to Student Management and select Incoming Transfers. You can also access this through the Incoming PAPF widget on your dashboard.

The page will display all submitted PAPF forms sorted by date, with the newest submissions appearing at the top. Look for forms marked with a "New" banner to identify submissions that have not yet been reviewed.

2 Open and Review the Submitted PAPF Form

Click View to open the complete PAPF form for the student you need to review. This will display all forms submitted by the parent, including their answers to the prescreening question and any additional information they provided.

To review the parent's specific answers, click Review Answers on the right side of the form. A window will open showing the parent's responses. Pay attention to any flags displayed next to certain answers—these highlight questions that may require further review for eligibility purposes.

3 Understand the Prescreening Question

The PAPF begins with a single prescreening question: "Has the student attended a school other than [CURRENT SCHOOL] in the last 12 months?"

The parent's Yes or No answer determines whether a full PAPF evaluation is required. If the parent answered "Yes," the system routes the student into the transfer flow. However, if the student is not actually a transfer, the prescreening was answered incorrectly and corrective action is needed.

Before taking corrective action, verify the student's enrollment history against your school's records to confirm whether the answer is truly incorrect.

Important: Once a parent submits a PAPF, their answers lock and cannot be edited by the parent or support staff. Only the school can take corrective action by changing the application status.

4 Identify the Incorrect Submission

Review the parent's prescreening answer and compare it against your school's enrollment records. Determine whether the student is genuinely a transfer or if the prescreening was answered incorrectly.

Common scenarios where the prescreening may be answered incorrectly:

Parent answered "Yes" (indicating a transfer) when the student has attended only your school in the last 12 months
Parent misunderstood the question or provided inaccurate information about the student's school history
Student attended a summer program or non-traditional school setting that the parent incorrectly counted as a school transfer

5 Access the Change Application Status Menu

Once you have confirmed that the prescreening answer is incorrect, locate the Settings button or menu. This is typically found in the form header or action bar at the top of the PAPF form.

Click on Settings to reveal the available options for managing the form status.

6 Choose Your Corrective Action

From the Settings menu, select Change Application Status. You will see two options:

Option A: Mark as "Not A Required Application"

Use this option when the student is genuinely not a transfer and the prescreening was answered incorrectly with "Yes" when it should have been "No." This action:

Removes the form from the pending queue
Clears the student from transfer-related restrictions
Updates the student's eligibility status to reflect that no PAPF evaluation is required

Option B: Reject & Send Back To Athlete

Use this option when the parent needs to correct their answer and resubmit the form. This action:

Returns the form to the parent's queue
Sends a notification to the parent so they can correct and resubmit
Allows you to include an optional note explaining what needs to be corrected (e.g., "Please review your answer to the 12-month question and resubmit")

Tip: If you choose to reject and send back, consider notifying the parent directly via email or Messenger explaining what needs to be corrected. This helps prevent confusion and speeds up the resubmission process.

7 Confirm the Action and Verify the Update

After selecting your corrective action, confirm the status change. The system will process your request and update the form status accordingly.

Return to the Incoming Transfer dashboard and verify that the form status has been updated:

If you marked it as "Not A Required Application," the form should no longer appear in the pending queue
If you rejected and sent back, the form should show a status indicating it has been returned to the parent

Confirm that the student's eligibility status reflects the change. For example, if you marked the form as "Not A Required Application," any transfer-related holds should be cleared and the student's status should update to green (provided all other local eligibility requirements have been met).

Tip: If you mark a form as "Not A Required Application," the parent may see the form disappear from their queue. Consider sending a brief notification to prevent confusion and explain that the form was not required based on the student's enrollment history.

Important: Do not offer to remove the form from the Rank One backend or delete data. Only the school can take these status-change actions through the Change Application Status menu. This is a school-side action—parents cannot fix this themselves and must contact their school if they believe an error was made.