Secure Messaging

Rank One Pro · Last updated March 17, 2026

To meet state requirements and exceed HIPAA and FERPA standards, Rank One has created a secure messaging feature. Messages can be sent from the Rank One website or the Coach/Admin App. This feature replaces the previous email and text options.

1 Open the Messenger

Log into the website and select Messenger. The link is located in two places on the navigation bar.

Website navigation showing Messenger link locations

2 Select Compose Message

Click Compose Message to begin creating a new secure message.

Messenger inbox with Compose Message button

3 Select the Recipient Group

Select the group you would like to send a message to: Employees or Rosters (Players & Parents).

Message recipient selection showing Employees and Rosters options

4 Define Your Audience

Use the filters to narrow down who will receive the message. There are multiple options:

All students on multiple rosters — Select just the school, then click Search
All students in a sport (e.g., all football rosters) — Select the school and sport, then click Search
Students at a specific level (e.g., Varsity only) — Select the school, sport, and level, then click Search

5 Compose and Send

After clicking Search, all matching students will appear below. Complete the following:

Enter a Subject line
Type your Message details
Click the Send button

Compose message form with subject line, message body, and Send button

Tip: Once the message has been sent, students and parents will receive a push notification if they have downloaded the Parent/Public Rank One App. Parents with an account can also log in to view the message.

Important: Students must download the free Rank One App to receive messages. Search the app store for "Rank One" to find it.